Technical Support
If you don't find your question answered, click here to report a bug or write:
support AT designbuggy DOT com
Frequently Asked Questions
Click on the FAQ for their answers.
General
What is Designbuggy?
Is Designbuggy free?
How do I register for an account?
How do I cancel my account?
Can I have more than one email associated with my account?
I'm a design professional. Can I be visible to only other design professionals?
How do I change my password?
What are those helper icons?
Getting the Tools
How do I get the Designbuggy tools?
What browsers do you support?
Do I need to install something?
Which is better-the Toolbar or the Bookmarklet?
What can I do with the Designbuggy Toolbar?
What should I do if the Toolbar isn't showing up on my browser?
What should I do if the Bookmarklet isn't showing up on my browser?
How do I uninstall the Toolbar?
How do I remove the Bookmarklet?
Bookmarking
What can I bookmark as a source?
Why doesn't Designbuggy let me capture images from some sites?
How do I bookmark
What are the Product, Look or Other options in the import prompt?
What is Green Design?
Why doesn't the item description appear?
Managing
How does the dashboard work?
How does the Add/Share/Sort/Display menu work?
How do I create, edit or delete a project or category?
How do I change tags?
How do I add comments?
What is the "Report This" link for?
How do I change from thumbnail view to gallery view list view?
Sharing/Groups
How do I invite friends to join Designbuggy?
How can I find my friends already in Designbuggy?
How do I share my project or sources?
What are groups?
What sort of access to my sources can I provide group members?
Do other group members have to provide the same sort of access?
How do I find a group?
How do I join a group?
How do I create/delete a group?
How do I invite people to join a group?
How do I report a group displaying inappropriate content?
Finding
What are Similar Sources?
How do I use the left-hand browse menus?
What are the search options?
How do I search for a group?
What is My 100?
Profile
Do I need to fill out the Basic, Contact and About information?
How does the About section work?
What will others see on my profile?
What are Designs?
What are Collections?
How do I add items to a Design or Collection?
Privacy
How does Designbuggy ensure my privacy?
Is my email address visible to others? Do you share users' email addresses with anyone else?
How do I specify who can see my profile?
How do I specify who can see my sources?
Feeds
What are feeds?
How do they work?
Do I need to receive email alerts?
If I don't receive an email, how else will I know if there are new items in My Feeds?
Why are there already feeds on My Feeds page?
GeneralIf you don't find your question answered, click here to report a bug or write:
support AT designbuggy DOT com
Frequently Asked Questions
Click on the FAQ for their answers.
General
What is Designbuggy?
Is Designbuggy free?
How do I register for an account?
How do I cancel my account?
Can I have more than one email associated with my account?
I'm a design professional. Can I be visible to only other design professionals?
How do I change my password?
What are those helper icons?
Getting the Tools
How do I get the Designbuggy tools?
What browsers do you support?
Do I need to install something?
Which is better-the Toolbar or the Bookmarklet?
What can I do with the Designbuggy Toolbar?
What should I do if the Toolbar isn't showing up on my browser?
What should I do if the Bookmarklet isn't showing up on my browser?
How do I uninstall the Toolbar?
How do I remove the Bookmarklet?
Bookmarking
What can I bookmark as a source?
Why doesn't Designbuggy let me capture images from some sites?
How do I bookmark
What are the Product, Look or Other options in the import prompt?
What is Green Design?
Why doesn't the item description appear?
Managing
How does the dashboard work?
How does the Add/Share/Sort/Display menu work?
How do I create, edit or delete a project or category?
How do I change tags?
How do I add comments?
What is the "Report This" link for?
How do I change from thumbnail view to gallery view list view?
Sharing/Groups
How do I invite friends to join Designbuggy?
How can I find my friends already in Designbuggy?
How do I share my project or sources?
What are groups?
What sort of access to my sources can I provide group members?
Do other group members have to provide the same sort of access?
How do I find a group?
How do I join a group?
How do I create/delete a group?
How do I invite people to join a group?
How do I report a group displaying inappropriate content?
Finding
What are Similar Sources?
How do I use the left-hand browse menus?
What are the search options?
How do I search for a group?
What is My 100?
Profile
Do I need to fill out the Basic, Contact and About information?
How does the About section work?
What will others see on my profile?
What are Designs?
What are Collections?
How do I add items to a Design or Collection?
Privacy
How does Designbuggy ensure my privacy?
Is my email address visible to others? Do you share users' email addresses with anyone else?
How do I specify who can see my profile?
How do I specify who can see my sources?
Feeds
What are feeds?
How do they work?
Do I need to receive email alerts?
If I don't receive an email, how else will I know if there are new items in My Feeds?
Why are there already feeds on My Feeds page?
Designbuggy delivers active buyers everything they need to find and share great home furnishings. Our bookmarking tools, which can be easily installed into Internet Explorer, Firefox or Safari browsers, let you capture specific items from any web page, streamlining the process of sourcing and sharing tiles, sofas, faucets or other home furnishings products. You can also use our tools to trade images of finished interiors or exteriors, helping shape the ideas behind your projects. Simply put, we help you organize everything you find and ease collaborations with clients, colleagues, friends, family or designers.
Yes, though we will soon introduce Designbuggy Pro with advanced features and functions. If you are interested in learning about the upgrade, write: subscribe AT designbuggy DOT com.
You can archive your account in your profile, by accessing the settings page. All of your data will be taken offline, but we'll keep it for you in case you change your mind later. Simply sign in with your password to access it later. We're sorry you decided to opt out of Designbuggy. We are currently operating on a beta platform and understand that we're not running as smoothly as we should. Please check back with us soon.
No. If you are collaborating on a project with others, you all need separate accounts associated with separate email address. You can link yourselves in a group and track, contribute and comment on each others' sources that way. Click here to start a group.
Not yet, but we will be releasing Designbuggy Pro soon. To find out more, write: subscribe AT designbuggy DOT com.
You can change your password through your profile, by accessing the settings page.
If you roll over these icons , you'll find helpful tips. Once you're familiar with the platform, you can also turn off all helper icons on your Profile: Settings page.We support Firefox 1.x - 2.0, Internet Explorer 6.x - 7.0 and Safari. The Toolbar is available in both Firefox and Internet Explorer. The Bookmarklet is available in Firefox, Internet Explorer or Safari. Help us help you make Designbuggy a better utility. Use the Give Us Feedback option to contact us about any irregularities you experience with Designbuggy in your browser. We'll have our team work on it straight away.
No, you can still have full bookmarking capabilities by saving a discrete Bookmarklet to your bookmark bar. The bookmarking sequences work the same.
Neither. The Toolbar is ideal for those who source online regularly, like interior designers and architects. The Bookmarklet offers the same bookmarking capability, but does not need to be installed. It is a more discrete presence in your bookmark bar. However, it does not have all of the following capabilities outlined in the next section:
The toolbar has the following capabilities, (some of which are not yet available in the Internet Explorer version):
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Designbuggy: Choose whether this will click you back to your home page, your My Sources page or the help page. |
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Add Items: Initiates the capture sequence, importing all downloadable images and relevant text from the web site to a Designbuggy import page. |
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Favorite: Choose whether to add a website to your Designbuggy favorites, or to launch your Designbuggy websites page. |
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Search: Choose whether to search all sources, your My Sources database or your Groups. |
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Alerts: We'll let you know if you've got a notification or alert; just click the button to read it. |
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Toolbar Options: You can refresh your toolbar, adjust your toolbar settings (such as whether a link opens in the current window or in a new tab or window) and clear your search history. |
In Internet Explorer:
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Go to View in the IE menu, select Toolbars and make sure Designbuggy Toolbar is checked. |
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If that does not work, uninstall it (see below), then re-install it by going to the Get the Tools link at the bottom of every page. |
In Firefox:
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Go to View in the Firefox menu, select Toolbars and make sure Designbuggy Toolbar is checked. |
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If that does not work, uninstall it (see below), then re-install it by going to the Get the Tools link at the bottom of every page. |
In Internet Explorer:
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Go to View in the IE menu, select Toolbars and make sure Links is checked. |
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If that does not work, add the Bookmarklet again by going to the Get the Tools link at the bottom of every page. |
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Make sure to save the Bookmarklet in your Links folder. That way, it will appear on the Bookmarks bar. |
In Firefox:
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Go to View in the Firefox menu, select Toolbars and make sure Bookmarks Toolbar is checked. |
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If that does not work, add the Bookmarklet again by going to the Get the Tools link. |
In Safari:
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From the Safari menu, select View, then Show All Bookmarks. |
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If the Bookmarklet is still not visible, add it again by going to the Get the Tools link at the bottom of every page. Make sure that Show All Bookmarks is selected in the Safari View menu. |
In Internet Explorer:
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On your Designbuggy Toolbar, go to Options and select Uninstall the Toolbar. |
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When prompted to confirm the uninstall, click Yes. |
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You will be prompted to continue again, which will close all IE Windows. Click Yes. |
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Your browser will re-launch automatically, without the toolbar. |
In Firefox:
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From the Start menu, select Tools. |
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Click on Add-ons. |
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Find Designbuggy on the list, then click Uninstall. |
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When prompted, confirm Uninstall. |
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The Toolbar will be removed once you re-start Firefox. |
In Internet Explorer:
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Right-click on the Bookmarklet. |
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Select Delete from the menu. |
In Firefox:
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Hold the Control button and click on the Bookmarklet. |
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Select Delete from the menu. |
In Safari:
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From the Safari menu, select Bookmarks. |
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Click on Show All Bookmarks. |
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Select Designbuggy from the menu and delete by selecting Delete in the right-click menu or on your keyboard. |
The Designbuggy utility captures all downloadable images. Once you've initiated the capture sequence (see below), you'll be redirected to an import page where you can select the appropriate image and edit the relevant text. If there are multiple images on a page, we'll pick the one we think is right, but you can display them all if you wish.
Some sites display products using Flash or are implemented using frames. While Designbuggy can capture the root URL for Flash sites, frame platforms (which are quickly being phased out of most web design) are not compatible with our tools. We'll let you know as soon as new functionality goes live to resolve this.
Bookmarking is hassle-free. Once you Get the Tools for your browser, you can start the capture sequence in one of these ways:
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After we capture the images and text from the page, just make sure you've got the right image(s) and select a category. If you like, you can also select a project, edit the captured text and add notes or tags. You can also file the source as a Product, Look or Other.
These are different source types. Use these filing designations to help navigate between products (actual home furnishings sources, like tiles, sofas or fabric), looks (images and renderings of interiors or exteriors for inspiration) and other items (cool hotels, restaurants or fashion). You can change the default type using the link beneath them.
Help us grow our list of environmentally friendly items. Anything you mark as "Green Design" will be added to our sustainable design category. You can search these items using the Green Design filter in your left hand browsers: Browse Websites, Browse Products and Browse Looks. If you don't want the Green Design option to appear on the prompt, you can change this in the defaults on the prompt pages.
Sometimes, the description of the product isn't linked to the image displayed on the webpage. Our tech team is doing their best to lessen the frequency of this happening so bear with us! You can always copy and paste descriptions into the description box.
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Click on Library on the top navigation bar and select the appropriate option. Projects can also be accessed through the My Projects button. You can rename and delete your projects and categories this way, and also change whether they are public or private.
Just click Edit in List View or on the product's detail page, accessed by clicking on the product's image.
On the product's detail page, scroll down to Group Conversations or Community Reviews. Comments in Group Conversations are seen only by members of the selected group. Comments on Community Reviews are seen by everybody.
You can use the Report This link to let us know if an item is either Inappropriate (i.e., it should be removed from our database because the content is inappropriate) or Out of Stock (i.e., the item is no longer available at the specified URL).
Click on your Display menu and select the view you want.
Sharing is one of the cornerstones of Designbuggy. There are a couple of ways to do it:
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Invite your friends to join designbuggy. Once you've established a group with them, they can see specified sources, and comment on them too. Invite them by clicking here. |
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Click on "Email" in the item's MySource page. We'll send an email with the product's image and description. |
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Once you've established a group, you can easily share by following the prompts in the Share menu. |
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If you want to share an entire project, go to Library: My Projects, and select the Share option next to the project you wish to share. Follow the prompts. |
There are two types of groups:
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Private (Only invitees can see any pages): These types of groups are best for collaborating with friends, family, clients, colleagues, designers or others you already know. |
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Public (Anyone can join): These types of groups are best for community-wide collaboration. For example, if you're interested in mid-century modern furniture or metalwork, create an interest group that allows people to post interesting discoveries on topics you create. |
Private groups allow you to set three types of access: Universal (group members can access all your sources), Folder (group members can see all sources in project or category folders you choose) or Select (group members can only see individual sources you expressly share with the group). Public groups only provide for Project or Select access.
No. When a group member joins a group, they can select any access level they wish, even if it is not the same as the group's creator.
Go to My Groups: Find, and perform a search for the group you wish to see.
Public groups are either automatic, meaning you just need to join for admission, or by request, meaning you need to ask the administrator to join. Both options are available on the groups' View page.
You can either invite people to join a group when you create it, or simply go to the groups' View page later, where you'll find an Invite link.
Write: report AT designbuggy DOT com.
Similar Sources are items we think match what you're looking for. The more items you save, the better our recommendations.
Simply click on the option you wish to browse. BROWSE WEBSITES will display websites that have the type of item you're looking for. BROWSE PRODUCTS will display individual products captured publicly. BROWSE LOOKS will display finished interior or exterior projects. Drill down further by selecting the category you want to explore.
The ALL option searches all of the public sources in the Designbuggy database. The MY SOURCES option just searches your sources. The MY GROUPS searches all items that your group members have made available to you.
Go to My Groups: Find, and perform a search for the group you wish to see.
Your 100 includes you, plus the 99 users who share the most URLs with you. It's a great way to source socially. Just click on Contacts: My 100 and scroll through them. You'll likely find your sourcing soulmates-and some great collaborators.
No. All fields are optional, other than Account Type and name.
You can tailor your About page to include any sections you want. Use the topic field to create a section header and the text field to describe the section. If you want, add a hyperlink directing people to specific parts of your website (or any other website). Try these ideas for section headers: Bio, Clients, Philosophy, Disciplines or Favorites. It's your profile, so create sections that best describe you and your work.
When others visit your profile, they can click on four links: Sources (items you've made public), Designs (your finished design projects), Collections (any of your own furnishings that you may sell) and About (see above).
Designs are a great way to promote yourself. They are images of interior or exteriors that let other users know about your own work.
Collections are images of your own furnishings. They are items you design and sell, either through a third-party vendor or on your own.
You can either bookmark your own website, which will let users click through on the images to your site, or use our upload tool (Library: Add Items). When you Add Items, be sure to add a URL directing users to your site. Once you have added the right items to Designbuggy, you can move them into the appropriate Design or Collection easily using one of two methods:
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When you create or edit a Design or Collection, you can specify a project folder that will automatically feed into the Design or Collection. Just create an individual project for each Design or Collection, and when you add items, be sure to file them in the right project folder. |
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Click on your My Sources link and select Share. Select To my Profile, then follow the prompts. That will add individual items to your Profile. |
Please read our Privacy Policy here. You can take steps to ensure total privacy by adjusting some key settings. Read through other Privacy FAQs to learn how.
We don't share the email address you provide when you register with anyone, including other Designbuggy users. If you like, you can specify an email address on your profile page.
To ensure that only selected contacts or group members see your profile, simply file the items in a private project. You can create a private project in any of the prompts (import, upload or save to my sources), or you can create one through your Library: My Projects page. Make your projects private to hide YOUR IDENTITY from others. Once an item is in a private project, only those you've selected in your Profile: Settings will be able to see your profile.
To ensure that only selected contacts or group members see your items, simply file the items in a private category. You can create a private category in any of the prompts (import, upload or save to my sources), or you can create one through your Library: My Categories page. Make your categories private to hide INDIVIDUAL ITEMS from others.
Interested in discoveries from contacts or other users whose taste matches yours? Want to see when new lighting is added from your favorite blog? Maybe you're looking for red glassware to match a decor? Your My Feeds link lets you track new items added from your favorite people, websites or categories. Set a simple alert, and we'll let you know you when your selections are added.
Just pick what type feed you want (People, Website or Category/Tag) and then refine each feed further by creating a category or tag to find exactly what you're looking for. For instance, if you want to see all Lighting added from 1stdibs.com, create a Website feed adding the URL 1stdibs.com, then refine with the category Lighting. You can then select what sort of alert you'll receive.
No. When you create an email alert, just select No Email.
The most recent items from your feeds will be streamed onto your home page, so you can just check on what's new every time you sign in. You can also go to My Feeds: Recent Activity and see what's new there. We'll also put an alert next to your My Feeds link, and on your toolbar if you've installed one.
We've gotten you started with feeds from popular websites and users. You can delete or edit them, or create your own.